FAQ

What is Playground Products?

Playground Products is our one and only merch catalog where you can select from a variets of our in house products as well as create your own clothing using our unique Custom Studio. We also carry many big brands like Nike, The North Face, Champion, Carhartt etc. The list goes on. Almost all of our brands are customizable! 

What is our shipping times?

We ship our items within 3-5 shipping days. Custom items vary and may take longer. 

What is DTG and Embroidery customization?

DTG is (Direct To Garment) which is a technique which is a technique that involves jetting or spraying of special aqueous inks from print heads directly onto the surface of textiles, most notably t-shirts. DTG printing allows for unlimited colors in a single pass, unlike other t-shirt printing methods which are limited. 

Embroidery is the method used for decorating fabrics with a needle and a thread. 

Do you offer wholesale on your products?

Please contact support@playgroundproducts.com and a member of our team will reach out shortly.

HOW DO I USE THE CUSTOMIZER?

Step 1.

Navigate to the garment or accessory you want to buy, simply locate the red button below or next to the "Add to Cart" button titled "Customize" and [click that]. 

Step 2.

You will be navigated to the item customizer automatically. Once it is loaded up with your item on the screen you will see a red dotted outline border over your item. Within that bordered area this is where you will be allowed to create place in images or text etc. You have the option to edit, size down and customize your creation to your choosing.

NOTE: If you are uploading pictures please make sure your file size is 200 to 300 PPI which is about 2 inches or bigger. This guarantee's your image will come out nice and not grainy or pixelated unless your image is intentionally styled like that. 

STEP 3:

Once your customized item is completed, you can "add note" or press "Order Now". 

After you have pressed Order Now and paid you items will go into production and that is it!

Do I need a store account to shop? 

You don't need an account to shop with us but if you make one with us you can store your email and shipping information and this can make your checkout experience with us that much more seamless! Plus you will be included on our emailing list for all future clothing releases, news and announcements.  

How do I contact customer support?

You may contact our email at support@playgroundproducts.com and a member of our team will reach back out to you. 

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